R Hair and all of its subsidiary, parent, and affiliated companies are responsible for the operation of this Website. Your privacy is important to us, and we want to ensure that you understand how your information is collected, used, and shared. This Privacy Policy outlines the information we collect on the Website, how we use it, and the choices you have regarding your information. Rest assured that any information you provide that can identify you will only be used in accordance with this privacy statement.

Please note that this Privacy Policy applies to information collected by us, our subsidiaries, affiliates, or agents through this Website or our Customer Service Department related to this Website. We are not liable for the content or privacy practices of any other websites. We reserve the right to modify, update, or change any part of this Privacy Policy at any time. It is your responsibility to review this page regularly to ensure you agree with any changes. This policy is effective as of August 1, 2024.

If you continue to provide information to us or use the Website after changes to this Privacy Policy, you are considered to have consented to and agreed to those changes. The most recent version of this Privacy Policy will be available on the Website and will replace all previous versions. By using the R Hair website(s), you are accepting our Privacy Policy and our handling of your personal data. Please make sure to read and understand our Privacy Policy before using our website, registering for a trade account, or making purchases online or with customer services. We collect information about you when you use our website(s), such as when you register for a user account to enhance your shopping experience.

When you utilize the R Hair website(s), you are agreeing to our Privacy Policy and the processing of your personal data. It is crucial that you carefully review and comprehend our Privacy Policy before engaging with our website, creating a trade account online, and making purchases through our ecommerce platform or customer services.

We gather information about you when you interact with our website(s), such as when you sign up for a user account to enhance your shopping experience, make a purchase, subscribe to our newsletter, or engage with us on social media platforms like Instagram and Twitter (now X).

The information we may collect includes your name, contact details like email address, postal address, and phone number, demographic details like postcode, preferences, and interests, as well as other information relevant to customer surveys and offers.

Your data is collected on our website through plugins like Google Analytics. This information is essential for us to understand your requirements and provide you with an improved customer experience. We may utilize this information to enhance our products and services. Periodically, R Hair may send promotional emails regarding new products, special offers, or other relevant information to the email address you have provided. Additionally, we may contact you for market research purposes via email, phone, fax, or mail. The information collected may also be used to personalize the website based on your interests.

Please note that R Hair does not retain credit/debit card details or any financial information. We utilize third-party payment processors for all payment transactions and do not store credit card information. During payment processing, we do not retain any personally identifiable information or financial details like credit card numbers. All payment information is directly provided to our third-party processors whose use of your personal information is governed by their own privacy policy.

You may view each third-party payment processors Privacy Policy at the following urls

Paypal – https://www.paypal.com/myaccount/privacy/privacyhub
Klarna – https://cdn.klarna.com/1.0/shared/content/legal/terms/0/en_gb/privacy
Clearpay - https://www.clearpay.co.uk/en-GB/privacy-policy

R Hair is committed to safeguarding your personal information, although we cannot ensure the security of data you transmit to us. Once we receive your information, we take necessary steps to secure it on our systems. If you have a password to access specific parts of our websites, it is your responsibility to keep it confidential.

To prevent unauthorized access or disclosure of personal data, we have implemented physical, electronic, and managerial procedures. These measures aim to protect and secure the information we gather online.

Cookies
RHair.store utilizes cookies, which are small pieces of data sent to your computer to help the website recognize you during visits. Cookies gather statistical browsing data without identifying you personally.
You can disable cookies by adjusting your web browser settings, but this may affect website functionality.

Managing Your Personal Information
We do not sell, distribute, or lease your personal information to third parties without your consent or legal obligation. You can request details of your personal data under the General Data Protection Regulation 2016.
If you wish to access the information we have about you, please contact us at enquiries@rhair.store.
If you believe any information we hold is inaccurate or incomplete, please inform us promptly.

Your Entitlement to Deletion You are entitled to revoke your consent for R Hair to utilize your data at any given moment. You are entitled to demand the deletion of your data from all our business systems, unless legal obligations require us to retain such information. To submit this request, kindly send an email to enquiries@rhair.store and we will reach out to you to verify your identity for the deletion request. We will strive to erase your data within 30 days from the date of the request. In cases where data deletion may exceed the 30-day timeframe, we will inform you promptly, providing clear explanations for the delay in processing the deletion request.