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FAQs
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What is the difference between the types of extensions?We offer a variety of lengths and weights to accommodate all-natural hair types, all our extension methods have the same premium quality hair. If you have fine/medium hair and prefer natural volume and length, our Nano Bonds or Invisible Tapes are perfect. For medium/thick hair looking for more volume and length, we recommend our Genius Weft, The Flat Weave and Invisible Tapes. These offer more hair but on our thinnest ever bond to blend seamlessly with your natural hair.
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How are permanent extensions attached to my hair?Weaves are sewn into a braid or ring that is attached to your natural hair. Nano Bonds are applied with a small ring to hold your hair and the extension bond in place. Invisible Tapes are pre-glued pieces of hair that are placed between your natural hair.
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Can I wash & blow dry the extensions?You should care for your extensions just like you would your own hair. It's important to treat them with a hair mask every few weeks to keep them healthy and shiny. Remember, you don't need to wash your extensions too frequently – we recommend once a week if your hair type allows, if not aim for every 3-4 days. When it comes to drying, it's best to let them air dry after washing. We always suggest using a shampoo & conditioner that is designed for extensions, along with Argan Oil for extra nourishment.
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What is ‘Cuticle Correct’ hair ?This type of hair is sourced from the finest raw and virgin strands that are meticulously handpicked and aligned to ensure that each strand follows the natural direction of growth from the scalp. This process ensures that the cuticle of each hair strand is aligned in the same downward direction, resulting in shiny and soft hair.
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How long do R Hair Extensions last?Our extensions are crafted with premium virgin human hair, ensuring they have a long lifespan. Our extensions can last 3 years with proper care, correct aftercare is the key to maximizing their longevity.
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Can the extensions be straightened or curled?Yes, but remember to handle the hair with care. It's okay to use heat on your extensions just make sure you use heat protection and try not to overdo it, to avoid drying out the hair and reducing longevity. (We recommend using heat once a week with heat protectant and keeping your hot tools below 200°C.)
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Why do we use human hair ?Our Extensions are made with 100% Premium Human Hair because human hair extensions offer unmatched versatility. Unlike synthetic hair, human hair can be straightened, curled, permed, or dyed. Thin hair can become thick and voluminous, while short hair can be transformed into long, luxurious locks. Rest assured; all our hair is 100% Premium Natural Human Hair that is ethically sourced.
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Can I tone or colour the extensions?Colouring or toning the hair can be done if necessary. Generally, it is easier to darken the hair than to lighten it. Always test a small sample and wash the hair before dyeing. Bleaching the hair is not recommended. Keep in mind that colouring or toning the extensions is at your own risk and it is best to have your hairdresser take care of the process to ensure the desired results. At R Hair we can customise old or new extensions. For any questions on this service please contact us at enquiries@rhair.store feel free to send us what you’d like done along with any images.
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Which are the best hair extensions for me?The best hair extensions for you are those that fit your requirements and lifestyle. If you change your hairstyle often, then Clip Ins may be a better option. Our Genius Weft, Nano Bonds, Invisible Tapes and The Flat Weave typically stay in for around 6-10 weeks and require care to ensure your locks stay damage free and tangle free.
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Any other questions?If you have any further questions, please contact us at enquiries@rhair.store and one of our trained advisors will be happy to assist you.
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Do you ship Internationally?Yes, we do ship Worldwide. If you are outside the UK and have any questions regarding international shipping costs, please contact us at enquiries@rhair.store
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Order tracking?You will receive your tracking number within your dispatch email - this email will be sent as soon as your item is prepared for shipment. We use Royal Mail & DPD to send our packages. Please check our shipping times to see when your order should be with you.
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Can I send Pictures for a Colour Match?Yes, please DM us on instagram @Rhairstore or send any photographs to enquiries@rhair.store preferably with the photos taken in natural light from the front, sides and back. If you advise us of the type of extensions required, our team of experts will let you know what we believe would be the best match. Alternatively, you can order R Hair colour ring to fully appreciate the variety of colours available.
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What currency do you use?All prices shown are in GBP (Great British Pounds), if you choose to purchase your purchase price will be in GBP.
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How long does my own hair need to be for extensions?As a general rule we find as long as your hair is 6 inches or more, you should be fine.
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How long does shipping usually take?Shipping times always vary depending on which Country you are located in. International shipping (outside UK) usually takes 14 - 21 working days. UK delivery usually takes 14 working days. Shipping delays are rare & we always ship out our products very quickly. We also offer Express shipping to all Countries, should you require the extensions urgently. Please contact us at enquiries@rhair.store with any enquiries in this respect.
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How long does it take to put permanent hair extensions into my Hair?This really depends on the method chosen, the longest method is Nano Bonds which can take anything up to 3 hours depending on the length of hair. The quickest is Tapes, which can be applied in an hour. We recommend that any permanent hair extension be applied by a trusted salon professional.
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